Global Listening: The Challenge of the Mixed Message
Global listening1 is a contextualized or multimodal approach. It involves being attuned to the totality of verbal and nonverbal inputs. Let’s consider how the mixed message can derail otherwise effective listening, an illustration meant as a small contribution to the field of listening. Take Box 12 by way of illustration:This person a distraught loner smiles [...]
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Empathic Listening and the Coronavirus Pandemic
Imagine, if you will, feeling ill—headache, fever—you’ve lost your sense of taste and smell, and it is getting a bit difficult to breathe comfortably. After weeks in self-isolation, you’re taken to the hospital which now has a series of triage tents lining the front walk. After navigating the first tent you’re told that you could [...]
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Listening to Music During the Covid-19 Crisis… Works Even in the ICU
May 12th, on the birthday of Florence Nightingale, stichting MuzIC re-started playing their regular musical interactions after a 3-month lockdown. They played at the Jeroen Bosch Ziekenhuis in Den Bosch (Netherlands) The violin and guitar tunes played went well with the rising positive ambiance of the ICU. The first reactions of patients, both Covid-19 and [...]
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Listen to the Facts on Covid-19
As of the date of writing, the Covid-19 has infected over 5,716,570 people globally, with over 356,131 deaths, according to Johns Hopkins University. Most countries are currently in a state of lockdown as we attempt to prevent the further spread of the virus. Now more than ever it is important to exercise critical listening skills, [...]
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Centering Risk Communication on Active Listening
“Pockets of U.S. Still Resisting Urgent Mantra to Stay at Home” read a front page headline in The Washington Post on April 3. Indeed, a major challenge of managing the horrific health and economic consequences of the Coronavirus epidemic has been to convince people throughout the world to take seriously the need to social distance. [...]
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Listening in the Time of the COVID-19 Pandemic: Ignoring What We Listen to May Not Be Our Fault
Abstract Some scholars in the field of Communication have tended to largely focus on the production of utterances and the effective creation of informative and persuasive speeches, interpersonal, intercultural, business, and other types of communication, sometimes controlled by the sender of a message. Subsequently, these areas are often taught to the exclusion of listening as [...]
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The Spirituality of Listening
What is the relationship of spirituality to listening? How does this relationship fit into our understanding of communication? Why is it important? For over twenty-two years, the premise of my work has been that listening is a sacred art and a spiritual practice. Even though historically these terms have most frequently been ascribed to religion, [...]
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Ethical Listening…Do You Hear What I Hear?
In my current (nearly two decades now!) role as a Communication professor, I emphasize to my students—especially those enrolled in my Public Relations courses—the critical importance of listening to those who have an interest in your organization’s activities and ensuring that their concerns are addressed appropriately. British philosopher George Edward Moore said it so clearly [...]
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Reflecting on Listening, Interviews with Global Listeners
Series 1 Series 2 Series 3 Series 4 Series 5 Series 6 Series 7 Series 8 Series 9 Series 10 Series 11 Interview of Jo-Ann Rolle, Ph.D. Vice Chair, Global Listening Board, Global Listening Centre. Past President of the National HBCU Business Deans Roundtable, Past Dean at School of Business Medgar Ever College, City University [...]
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Dec
04
Peaceful Silence: Noise, Aggression, and Constructive Listening
Throughout history, people have associated peace with construction and war with destruction. Related to this dichotomy is the issue of noise: “peace and quiet” is a common English collocation, while everyone knows that battles are clangorous. In fact, the disruption of peace and quiet can provoke battle, as shown in police records of what are [...]
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