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May
20
Oyez! Oyez! Oyez!
Steven G. Kellman, Ph.D. Director (Academia) Global Listening Centre. Professor at University of Texas, San Antonio, USA. L istening is essential to success in many professions. A physician without a stethoscope is as handicapped as an encumbered without a microphone. Auscultation (from the Latin auscultare, to listen), the procedure of monitoring sounds within organs of [...]
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May
20
The Importance of Listening to the Past
Donna L. Halper, Ph.D. Director (Media Ecology) Global Listening Centre. Associate Professor at Lesley University of Cambridge, Massachusetts, USA. A few weeks ago, I received an interesting lesson about listening. It happened in an unexpected place: an old graveyard, in an out-of-the-way part of Boston, the city where I live. What I learned was something [...]
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May
20
Ethical Listening and Positive Organizational Psychology
Laura Dryjanska, Ph.D. Director (Academia), Global Listening Centre. Director of the Master of Science in Positive Organ-izational Psychology at Biola University, Rosemead School of Psychology. “There is a difference between truly listening and waiting for your turn to talk.” - Ralph Waldo Emerson Positive Psychology has been a growing, research-based field of study for more [...]
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May
20
Are We Hearing Yet? The Role of “Listening Aids” in Marketing Communication
Professor Sally J. McMillan Ph.D., Director (Global Strategy & Corporate Listening) Global Listening Centre, Professor of Advertising and Public Relations at the University of Tennessee at Knoxville . US. For decades, marketing communication research and practice has focused on the importance of two-way communication (Grunig & Grunig, 1989; Grunig & Hunt, 1984), interactivity (McMillan, 2002a, [...]
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May
20
Impact of Technology on Listening
Leslie Ramos Salazar, Ph.D. Director (Academia), Global Listening Centre. Associate and Abdullat Professor of Business Com-munication and Decision Management at West Texas A&M University, Canyon, Texas, USA. The COVID-19 restrictions during the pandemic impacted how we communicate with others, and as a result how we listen to one another. Face-to-face communication is often avoided, especially [...]
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Oct
09
Listening to Each Other in a Challenging World
Around the world, the polarization and radicalization of groups who have lost faith in their fellow humans is increasing. We are seeing a troubling rise in generalizations and manipulative propaganda that encourage dehumanization of our fellow human family members. Stuck in our silos and connecting primarily through technology during COVID-19, we have diminished opportunities for [...]
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Oct
09
Listening as Basic to Serving (Listening Seva, Part 2)
Challenges: feed the hungry, respond to crises and disasters, deal with recessions. Listen. In a previous article, “Listening as Service”, we have explored how we can serve others through safe, effective and compassionate listening: “Listening is built around and is supported by the other essential human behaviors: trust, care, curiosity, reason, and patience.” That article [...]
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Oct
09
Using the “P-A-C-T”: How Understanding the Preferred Listening Styles of Others Can Enhance Communication During the Global Pandemic
Overview Our interpersonal exchanges with others, even in the best of times, are typically dynamic and unpredictable. Regardless of whether it’s a professional, personal, or impersonal relationship, discerning how to accurately interpret meaning is sometimes a challenge. Perhaps you may have a conflict with a colleague who has ridiculed a family photo on your desk, [...]
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Oct
09
Listening and Mental Health
Decades from now, 2020 will be remembered as the year when much of life stood still. As we struggled under the weight of a worldwide COVID-19 crisis, and the related economic and social consequences that accompanied it, a second pandemic took shape: a mental health pandemic. It is this second challenge to our collective health [...]
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Aug
16
Seeking a “Listening Method”: A Brief Overview of Interdisciplinary Approaches
In this article, we summarize and synthesize the approaches to a coined “listening method” that has been proposed by researchers across diverse disciplines (e.g., psychology, communication, sound studies, ethnography, etc.) to date. In an extensive scholarly literature search through multiple digital libraries and databases, only 13 references to a named listening method were found, beginning in 1936 and with a marked increase in references since 2016.