“Will you stop that!”–Listening Miscues Between Cultures [Or] Listening—the Secret of Japanese Success
"Will you stop that!" implored an American to her grandson fluent in Japanese and who had just returned from a sojourn in Japan.1 He had unconsciously transferred Japanese listening behavior to his conversations in English. He could not help but provide the speaker the rapid fire of nonverbal cueing by a listener in Japanese of [...]
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I am a human being
By: Corine Jansen Director & Chair ( Health ) Global Listening Board It was an early sunny day in May when I went to the house of an old lady. She offered me a cup of tea and took a small table. But not to put my tea on but to put the urn of [...]
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Doctor-Patient Communication, a responsibility for both
By: Corine Jansen Director & Chair (Health), Global Listening Board. Most doctors, health care managers and policy makers will say that the patients’ position is central to health care; but ‘We know best what is best for you’ is still a common attitude. Nevertheless, governments of most European countries want more consumer involvement and also many [...]
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Heart-Strengthening Gifts for Our Children
Mark Brady Hon’ble Director (Neuroscience) Strength of heart seems to be a kind of ineffable quality that we mostly know after we’ve seen it. Last time I suggested the first three of six experiences that we might provide our children – instruction and modeling that I feel ultimately contribute on a variety of levels – [...]
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